Contact Us

For Order Related Topics

For topics relating to order placement, tracking, shipping issues, etc., please do not hesitate to email our customer service team at You can also leave a message for our team at (800) 995-2979. Please note that we are not able to call you back regarding product inquiries so when leaving a message please be sure to include an email address where you can be reached.

We accept all major credit cards (VISA, MasterCard, Discover and American Express) as well as PayPal. You can read through our store policies here.

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Need to send us postal mail?

Our business HQ address is 548 market Street #49416, San Francisco, CA 94104.

For Wholesale Questions

Info on our wholesale program, including how to sign up for the program, is covered here. For additional questions that aren't covered there, please do not hesitate to email our wholesale manager.

Have a Product Concept to Share?

If you have an idea for a jewelry piece - that's similar to what we carry but not listed here on our store yet - please do not hesitate to email Willow (Owner)!

Don't miss out on our free rewards program!

Earn points on every dollar spent to receive discounts and free gifts. Members also receive special offers and get notified about our newest products first! Create an account now!